Troubleshooting

  • Moderation blocked: Edit the draft to remove unsafe language and try approving again.
  • Missing location: Reconnect Google or link a location under Settings → Locations.
  • Draft missing: Refresh the Approvals page to reload.
  • Empty draft: Drafts cannot be blank. Add a short reply and save/approve.
  • Length limit: Keep replies under ~1,000 characters for readability.

Need more help? Contact hello@send.theboxbridge.com.